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CMU-HCII-26-103 Human-Computer Interaction Institute School of Computer Science, Carnegie Mellon University
Tool-making as an Intervention on the Accessibility of Interactive Data Experiences Frank J. Elavsky July 2026 Ph.D. Thesis
This dissertation argues that the tools practitioners use to build interactive data experiences are themselves sites where accessibility barriers are produced, prevented, or alleviated for both end users and authors. This work contributes fve tools, Chartability, Data Navigator, Skeleton, Cross-perception, and Softerware, that collectively center accessibility work on the empowerment of disabled and non-disabled practitioners across the full arc of evaluation, data navigation, analytical interaction, and personalization. Rather than framing accessibility research solely around ideal experiences for end users with disabilities, this thesis investigates why accessibility work is so diffcult for the practitioners who build interactive data experiences and what tool-making can reveal about those diffculties.We organize this investigation around four domains where practitioners face the most persistent challenges: evaluation, navigation, interaction, and personalization. Chartability, a heuristic framework, contributed frst and mapped the full landscape of accessibility barriers. Chartability helped us to identify and prioritize our three latter domains (navigation, interaction, and personalization) as the areas where the most severe gaps remain in practitioner work. Data Navigator and Skeleton then investigate navigation, fnding that practitioners struggle because navigation structure has no visible, manipulable representation in their workfows. Cross-perception engages interaction, demonstrating that blind data analysis has been constrained by existing tools and that a new interaction design framework can reshape what analytical work is possible. Softerware addresses personalization, revealing that access needs genuinely confict across users and that meaningful personalization requires system-level infrastructure that does not yet exist in practitioner tooling ecosystems. Combined, these contributions provide empirical insights and practical advancements in the state of the art for tooling that bridges gaps in current accessibility practices in visualization and data science. Our work ultimately enables people with and without disabilities to better evaluate barriers in, analyze with, design for, develop, and personalize interactive data experiences. We demonstrate that tool-making is a productive intervention that both engages accessibility barriers and elucidates why those gaps exist in practitioner work.
248 pages
Brad A. Myers, Head, Human-Computer Interaction Institute
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