CMU-S3D-23-102 Software and Societal Systems Department School of Computer Science, Carnegie Mellon University
Social-Cyber Maneuvers for Analyzing Online Influence Operations Janice T. Blane May 2023
Ph.D. Thesis
Social media platforms have quickly become a primary news source for many users because of their convenience and easy access to information. The increasing reliance on social media as a news source has created an environment where online influencers can manipulate narratives and social network structures, often leading to large-scale influence campaigns with real-world consequences. Previous frameworks developed to characterize these online influence operations provide only generic guidelines for analysis rather than a comprehensive and quantitative approach for assessing and addressing these campaigns. The BEND framework offers a more comprehensive approach through identification of social-cyber maneuvers, or online methods of influence and manipulation, to accurately characterize and address the operations that support broader influence campaign objectives. My research goal is to develop a robust framework for identifying the occurrence of social-cyber maneuvers, operationalizing the framework, and creating an influence operations assessment to inform decision-makers and provide possible counter-maneuvers to deter influence operations. This thesis builds on the BEND framework as a comprehensive tool for analyzing influence campaigns and their associated online operations. To accomplish this, first, I provide refined definitions for the social-cyber maneuvers to improve the descriptions of each maneuver and its application to influence campaigns. Then I refine the metrics for detecting and understanding these maneuvers by employing an iterative process using statistical analysis of real-world data. Afterward, I develop a method for implementing the social-cyber maneuver framework on online social networks and creating an assessment of influence campaigns. By applying this social-cyber maneuver framework on Twitter data sets related to the COVID-19 Vaccine, the 2022 US Elections, and the Russian Invasion of Ukraine 2022, I illustrate the BEND framework efficacy while providing insight into how the maneuvers are used in combination over time to support overarching influence campaign objectives.
203 pages
James D. Herbsleb, Head, Software and Societal Systems Department
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