CMU-S3D-23-102
Software and Societal Systems Department
School of Computer Science, Carnegie Mellon University



CMU-S3D-23-102

Social-Cyber Maneuvers for Analyzing Online Influence Operations

Janice T. Blane

May 2023

Ph.D. Thesis
Societal Computing

CMU-S3D-23-102.pdf


Keywords: Influence operations, social-cyber maneuver, social media, Twitter, BEND framework, CUES, social network analysis, COVID-19, election, Ukraine, Russia

Social media platforms have quickly become a primary news source for many users because of their convenience and easy access to information. The increasing reliance on social media as a news source has created an environment where online influencers can manipulate narratives and social network structures, often leading to large-scale influence campaigns with real-world consequences. Previous frameworks developed to characterize these online influence operations provide only generic guidelines for analysis rather than a comprehensive and quantitative approach for assessing and addressing these campaigns. The BEND framework offers a more comprehensive approach through identification of social-cyber maneuvers, or online methods of influence and manipulation, to accurately characterize and address the operations that support broader influence campaign objectives.

My research goal is to develop a robust framework for identifying the occurrence of social-cyber maneuvers, operationalizing the framework, and creating an influence operations assessment to inform decision-makers and provide possible counter-maneuvers to deter influence operations. This thesis builds on the BEND framework as a comprehensive tool for analyzing influence campaigns and their associated online operations.

To accomplish this, first, I provide refined definitions for the social-cyber maneuvers to improve the descriptions of each maneuver and its application to influence campaigns. Then I refine the metrics for detecting and understanding these maneuvers by employing an iterative process using statistical analysis of real-world data. Afterward, I develop a method for implementing the social-cyber maneuver framework on online social networks and creating an assessment of influence campaigns. By applying this social-cyber maneuver framework on Twitter data sets related to the COVID-19 Vaccine, the 2022 US Elections, and the Russian Invasion of Ukraine 2022, I illustrate the BEND framework efficacy while providing insight into how the maneuvers are used in combination over time to support overarching influence campaign objectives.

203 pages

Thesis Committee:
Kathleen M. Carley (Chair)
L Richard. Carley
Hirokazu Shirado
David M. Beskow (University States Military Academy)

James D. Herbsleb, Head, Software and Societal Systems Department
Martial Hebert, Dean, School of Computer Science


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