CMU-HCII-21-106 Human-Computer Interaction Institute School of Computer Science, Carnegie Mellon University
Designing Effective History Support Mary Beth Kery August 2021 Ph.D. Thesis
This dissertation explores history tooling to support exploratory programming data work. To do this, we first conducted interviews, surveys, and design exercises with practitioners to learn about their needs and current workflows for experimenting today. We contribute two studies: 1) a study detailing the mix of tools and ad-hoc methods data workers use to manage their experiments, and 2) an investigation of how data workers use computational notebooks for iteration. Our results point to two key barriers: the manual effort needed to collect experiment history today is unsustainable, and recovering semantic process information out of a pile of history logs is far too cumbersome for practitioners to fit into their workflows today. We aim to help practitioners record their experimentation without any manual effort, and moreover, quickly recover history facts to answer rationale questions about their work. Next in this dissertation, we design, build, and test new interactive tools to meet these design goals, over a 5 year iterative human-centered design process. We contribute: 1) a series of 5 experiment history tool prototypes and 4 usability studies with practitioners, each of which illuminates a different aspect of the design space, 2) a set of novel visualization and interaction techniques for concisely summarizing history, 3) a fully implemented experiment history tool called Verdant, deployed in the wild as a computational notebook extension, and 4) an observational study where data workers use Verdant during exploratory programming and afterwards to answer rationale questions about the history of their experiments. With Verdant, participants were able to answer 98% of history questions about their work in 1 minutes 26 seconds on average. All participants reported ways in which Verdant's style of history support would help in their own real life work practices. In the conclusions of this thesis we discuss the broader design space of experiment support tooling that rich history data enables.
307 pages
Jodi Forlizzi, Head, Human-Computer Interaction Institute
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